Leave the hard work of looking after
your WordPress website to us.
It’s stressful managing your WordPress website. We do it for you so you can focus on growing your business.
Guaranteed access to our account management team. Yes, you get the human, techy touch.
Trimorph engineers and account managers toiling away day and night, greasing the wheels that keep the internet running smoothly and your website churning along nicely.
We promised human connection. Of course, you can talk to us. It makes for a warm relationship.
From uptime monitoring to account management, your WordPress investment is in good hands.
We provide 24/7 monitoring of your website. We look at any network issues, errors and hacks that may occur. Our monitoring systems will alert you and our support team as soon as we detect a problem.
We take a daily back up of your entire website and keep it for up to 12 months depending on your plan. Before any work is done we will run an extra backup of your website in case we need to rollback.
Slow website means frustrated users, high bounce rates, low conversion and no sales. We offer a speed and performance optimisation solution. We are looking, checking and testing all areas of your website.
Each month you will receive a report outlining all the work and tasks completed for the month, plus provide rankings and reports on how your website is performing.
The account management team is available 24/7, ready to respond to your queries and site issues. They are your point of contact via our support and ticketing systems.
The biggest reason why a WordPress site gets hacked is due to un-secure and unpatched websites and plugins. Our monitoring tools and systems alerts us when an update is available.
Our plans are straightforward, and paid month to month. You can cancel anytime.
Get more hours of additional development time whenever you need it, no matter what plan you choose.
You can request a microsite created, or other type of enhancements and our engineers will get it done promptly.
We carter to even more stringent requirements with Service Level Agreements and dedicated resources.
Typically in 6 hours or less on the same business day. We work normal business hours from Monday to Friday and monitor all incoming supports requests and issues outside of those hours.
We do so at the end of each month. The report will include details of any WordPress core, theme or plugin updates for the month and other relevant information for your site and plan.
Besides the routine maintenance of your WordPress website, we also handle larger chunks of development work to support your website and business. We create microsites, customise themes, develop plugins and so on.
Each plan covers support for one website. If you have multiple WordPress websites to be maintained go ahead and select the desired support plan for each.
We will fix it or otherwise rollback the changes so your website remains functional. If it’s a much bigger issue requiring the attention of other parties, like plugin authors, we will make contact with them.
Signing up to a support plan will provide you with an extra level of assurance and protection for your WordPress investment. But if you only need a few tasks completed the WordPress Jobs board may come in handy.
We accept all major credit cards including Visa, Mastercard and American Express. After signing up, your card is charged monthly on a recurring basis until you upgrade or cancel your plan.
Discounts are available to customers and agencies managing multiple WordPress websites. Let us know how many sites you want to maintain and we can work out an appropriate discount for you.